Legal Notices

Thank you for choosing Doc Lizzie Doctor of Physical Therapy, LLC. We strive to provide high-quality digital products to our customers. Please read the following refund policy carefully before making a purchase.

All Sales Final: Due to the digital nature of our products, all sales are final. Once a purchase is made and the product is delivered or accessed, we do not offer refunds, exchanges, or returns.

Digital Product Nature: Our products are digital goods, including but not limited to software, downloadable files, digital subscriptions, and online courses. These products are delivered electronically, often instantaneously upon purchase, and are not eligible for return.

Quality Assurance: We take great care to ensure the quality and accuracy of our digital products. Before making a purchase, we encourage customers to review product descriptions, specifications, and any available demos or previews to ensure that the product meets their expectations.

Customer Support: While refunds are not available, we are committed to providing excellent customer support to address any issues or concerns you may encounter with our products. If you experience difficulties or have questions about a product, please don't hesitate to contact our support team at hello@doclizzie.com.

Exceptions: In rare cases where a product is defective or fails to perform as described due to reasons within our control, we may, at our discretion, offer a replacement or alternative solution. Such cases will be handled on a case-by-case basis and will not constitute a general policy change regarding refunds.

Changes to Refund Policy: We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is the responsibility of customers to review the refund policy periodically for updates.

Legal Compliance: This refund policy is governed by and construed in accordance with the laws of Doc Lizzie Doctor of Physical Therapy, LLC. By making a purchase from Doc Lizzie Doctor of Physical Therapy, LLC, you agree to abide by the terms and conditions outlined in this policy.

Payment Policy for Stripe and PayPal

This Payment Policy outlines the terms and conditions regarding payment processing through Stripe and PayPal on https://doclizzie.mvt.so/. By making a purchase or using our services, you agree to abide by this policy.

Payment Methods:

  1. Stripe: We offer payment processing through Stripe, a secure and trusted online payment gateway. Stripe accepts major credit and debit cards, including Visa, MasterCard, American Express, and Discover. When you choose to pay via Stripe, you agree to abide by Stripe's terms of service and privacy policy.

  2. PayPal: We also offer payment processing through PayPal, a secure and widely used online payment platform. With PayPal, you can pay using your PayPal balance, bank account, or credit/debit card linked to your PayPal account. By selecting PayPal as your payment method, you agree to adhere to PayPal's terms of service and privacy policy.

Payment Process:

  1. Checkout: When you proceed to checkout on https://doclizzie.mvt.so/, you will be presented with the option to choose between Stripe and PayPal as your payment method. Select your preferred payment gateway and follow the prompts to complete the payment process.

  2. Authorization: By providing your payment details, you authorize us to charge the total amount due for your purchase, including any applicable taxes and fees, to your selected payment method.

  3. Confirmation: Once your payment is successfully processed, you will receive a confirmation email or notification confirming your order and payment details. Please retain this confirmation for your records.

Payment Security:

  1. Encryption: We utilize industry-standard encryption protocols to ensure the security of your payment information during transmission. Your payment details are encrypted and securely transmitted to our payment processors for authorization.

  2. Data Protection: We do not store or retain your complete payment information on our servers. Your payment details are securely processed by our payment gateways, Stripe and PayPal, adhering to their respective security measures.

Refunds and Cancellations:

  1. Refund Policy: Refunds for digital products purchased through Doc Lizzie Doctor of Physical Therapy, LLC are subject to our Refund Policy. Please refer to our Refund Policy for detailed information regarding eligibility, procedures, and timelines for refunds.

  2. Cancellation: Once a payment is processed for a digital product, cancellations may not be possible as our products are often delivered instantly or shortly after purchase. Please review your order carefully before completing the payment to ensure accuracy.

Contact Information:

If you have any questions or concerns regarding our Payment Policy for Stripe and PayPal, please contact us at hello@doclizzie.com for assistance.

Changes to This Policy:

We reserve the right to update or modify this Payment Policy at any time without prior notice. Any changes to the Payment Policy will be reflected on this page. We encourage you to review this Policy periodically for any updates or amendments.

Last updated: 03/28/2024

By making a purchase from Doc Lizzie Doctor of Physical Therapy, LLC, you acknowledge that you have read, understood, and agree to our refund policy as stated above.

If you have any questions or concerns regarding this refund policy, please contact us at hello@doclizzie.com before making a purchase.

Doc Lizzie Doctor of Physical Therapy, LLC